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For any questions, issues, or feedback, reach out to us at:
We typically respond within 24–48 hours.
Frequently Asked Questions
How do I restore my Pro purchase? Go to Settings → Focus Flame Pro → Restore Purchase.
How do I delete my data?
Go to Settings → Data & Privacy → Delete all data.
Does my data get backed up to the cloud?
No. All your session history and settings are stored locally on your device only.
The crackling sound isn't playing — why?
Check that your silent switch is not enabled. Focus Flame respects the silent switch and will not play audio when your phone is muted.
I have a different question.
Email us at [email protected] and we'll get back to you as soon as possible.